What is Workato?

Ong Ting Wei
2 min readFeb 12, 2020

This article is written for people who are curious on what Workato do.

Workato’s billboard advertisement

So what does Workato do, exactly?

Workato helps you to connect to different applications, and create workflows across those applications.

Here’s what the website says:

A single platform to automate work across your organization.

Single platform: Meaning you can create workflows in the same site. For example, you create / edit your presentation slides in Google Slides. You don’t have to download a desktop app, or go to another website, or whatever. You get your work done in one place.

Next, what automation, and what kind of work?

Here’s a simple example from Workato’s customer, Box.

Our managers have to log in to numerous systems to provide approvals. Go to Workday to approve a headcount. Go to Coupa to approve a purchase request. Go to Concord to approve an expense report, or go to Salesforce to approve a quote.

So Box used Workato to integrate their applications to Slack. And now, their managers can approve different requests without leaving Slack.

You can basically create whatever workflows you have to replace the manual job processes in your work.

How do you do that in Workato?

Workato is a low-code/no-code, cloud based web application, that is hosted on public cloud infrastructure from Amazon Web Services (AWS) and Google Cloud Platform.

Meaning everything what you create in Workato is dragging and dropping application component. And you do it on the Internet, just like Google drive.

Workato calls their workflows as recipes. So 1 recipe = 1 workflow. And here’s how a recipe looks like.

A Workato recipe example

Conclusion

With Workato, you can connect to multiple applications that you use for work, and write recipes to automate workflows. It’s simple, but powerful.

If you’re interested, here’s more information on Workato

Workato security overview: Link

How to create a Workato recipe:

Getting Started on Workato: What is a Recipe and Trigger

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